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Joulica is a Platform for Continuous Innovation

Joulica enables mission-critical, scalable Contact Center applications to be deployed on public and private clouds. Our fresh approach to Contact Center architecture uses the latest developments in Software methodologies, Big Data technologies and Platforms. Our unique approach enhances customer experience, accelerates digital transformation and cloud adoption.

Our Transformational Solutions

Big Data


Effective utilisation of Customer Context is at the heart of your Omnichannel strategy. Joulica provides advanced consultancy and implementation services that allow you to standardise and optimise the use of Real-time Context in Omnichannel Customer Contact Environments. This can be applied to all major Contact Center vendor solutions.

Cloud Native

Cloud Native

Joulica’s cloud-native architecture can be deployed in private, public and hybrid environments, giving you the control to adopt Cloud at your own pace. Our Microservices-based Contact Center portfolio offers feature-rich omnichannel capabilities and integrates with the leading Digital and Unified Communication providers.



Joulica partners with IBM and Microsoft as part of their Global Entrepreneur and Bizspark initiatives to enable Global reach. Our partnership approach with customers enables Innovation and Agility to be accelerated in the Contact Center, leading to Customer Experiences which are constantly improving.

Our Technology

Joulica is developing a revolutionary approach to Omnichannel customer engagement. Built for and on the Cloud, it offers unsurpassed scale and resiliency. It is the first truly open Contact Center which allows the customer to choose the deployment model, public or private, and web, mobile and unified communications providers.  For customers that are starting, or who have begun a Cloud transformation journey, it is 100% compliant with your Digital Architecture.

Meet the Team


Tony McCormack


Joe Smyth


Diarmuid Leonard

Principal Engineer

Andrew Lavelle


Antonio Aguilar


Bartosz Doszczak


Damien Kelly


Dennis Laffey


Eoin McDermott


James Bourke


Jonathan Dwyer


Sean Burke


Shane Lynch


Tom Eustace

We are hiring!

If you are an ambitious software professional who wants to join a rapidly growing, innovative software startup we want to hear from you. We are looking for new team members with strong skills in cloud-native software development practices, and experience in developing real-time enterprise applications. Please send your details to

Great News

We are delighted to have just received the news that Joulica has been shortlist for the Export Industry Awards 2017 full details on the Irish Exporters website here. Well Done Team!

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