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Agent Schedule Adherence

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High Volume Outbound Communications Reporting

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Contact Lens Realtime and Historical Analytics

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Salesforce Service Cloud Realtime Analytics

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Joulica Historical Analytics powered by Amazon Quicksight

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The Capabilities of the Joulica Platform with Amazon Connect & Amazon Lex

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Reporting and analytics solution for the Amazon Connect cloud contact center solution

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AWS

Agent Schedule Adherence

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AWS

High Volume Outbound Communications Reporting

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AWS

Contact Lens Realtime and Historical Analytics

Learn More
AWS

Salesforce Service Cloud Realtime Analytics

Learn More
AWS

Joulica Historical Analytics powered by Amazon Quicksight

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AWS

The Capabilities of the Joulica Platform with Amazon Connect & Amazon Lex

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AWS

Reporting and analytics solution for the Amazon Connect cloud contact center solution

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